If you’re within Bluetooth range of the Tag It, the app will show you the exact location on a map. Once it’s attached, you can use the free Tag It app to see the last known location of your belongings. The Tag It is a small, round device that attaches to whatever you want to keep track of. But with the Tag It Bluetooth Tracker Tzumi, you can finally keep track of your belongings and never lose them again. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.If you’re like most people, you probably lose your phone, keys, or wallet on a regular basis. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I hate to think I am out nearly $200 with a vacuum cleaner that is sitting here brand new and a company that wont make it right.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. At this point I still have no resolution from Tzumi. If youre a company that sells merchandise, you need to be able to respond in a timely manner to system or service issues. To me this is terrible business practices and borderlines on fraud. Many reviews say the company cannot be contacted and that promises made to customers are never kept. I began looking at reviews of other customers and saw that there are many many others who have just given up on trying to get an issue with the vacuum cleaners and other products resolved. That was three weeks ago and I have heard nothing and cannot reach this company. I contacted the customer service support email describing what happened and they sent me a ticket number which I initially felt good about that they would be on it with a resolution soon. I purchased a vacuum cleaner from this corporation and on its third use it broke. I could provide bank transactions to show i went to ******* is they are really that pressed about it but I have the physical item that i'm willing to SEND back so to me, that should be enough proof of purchase to be needed given this scenario. I simply want a replacement as this has been a long process to deal with. I dont have the receipt but as someone stated before, I am not trying to scam a company out of a $30 broken charger. I have sent all of the info they needed and I just want a replacement at this point. I emailed customer support almost two weeks ago, got an automated response immediately, and have not heard back since. I was really sad about this as I was very excited about this product due to its uniqueness and functionality. It works as a charging block but not the power bank. Sadly after a use or two out of the product the power bank does not work. I no longer have the receipt because i thought i wouldn't need it as the product I had purchased had really good reviews. I bought TZUMI Powerbank from ******* a couple of months ago.
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